FAQs

HOW DO I PURCHASE AND DOWNLOAD MY ICONS?

Simple and easy! 1) Choose a pack, 2) Choose a license – either Standard or Extended, 3) Add to your cart, 4) Proceed to checkout and finalise your purchase, 5) You will receive a ‘Thank you for your purchase’ email with your download links for all the products purchased. This can also be accessed through ‘My Downloads’ through your account if you have created one. Please note you will need to download the files on a desktop or laptop computer (not on mobile as the files are in Zip format)

CAN I RE-DOWNLOAD MY ICONS AGAIN IN THE FUTURE?

Yes, our links don’t expire! You can re-download your icons by accessing the link in your ‘Thank you for your purchase email’ or via ‘My Downloads’ in your account if you have created one.

WHAT FILE TYPES ARE INCLUDED WITHIN EACH PACK?

Each collection has multiple file formats for your convenience and specific needs. The file types included are AI (CS4+), EPS (CS4+), PDF, SVG and PNG.

IF OUR COMPANY HAS MULTIPLE EMPLOYEES WHO WILL ALL USE THE ICONS, WHICH LICENSE DO WE NEED?

If you have a larger company where many employees will have access to the icon files then you will need an Extended License. This will allow all your employees to use the icons.

I NEED ICONS FOR MYSELF AND MY CLIENT, WHICH LICENSE DO I NEED?

This depends on the end outcome of the icons. For example, say you purchase icons which you will use on business cards for your client, only you have access to the raw icon files and the client just receives the business cards with no working files. In this scenario, you would only require a Standard License. If the client also needs access to the raw files (say they need to make changes or updates in the future) then you would both need a Standard License.

I NEED ICONS FOR MY WEBSITE, WHICH LICENSE DO I NEED?

The standard license should cover your needs for 1x website.

I NEED ICONS FOR T-SHIRTS THAT I WILL THEN SELL, WHICH LICENSE DO I NEED?

This depends on the quantity that you’ll sell. If you will sell under 50x products then the Standard License is fine. However, if you will sell over 50x products then you’ll need the Extended License. This rule can be applied to most printed products (e.g. Stationery, POS, clothing, etc).

WHY DO PEOPLE USE ICONS?

People use icons for many reasons. The main reasons are to aid in visual communications, to help explain ideas and messages quickly and efficiently and to be used as a universal graphic language (e.g. Weather icons, Amenity icons, Gender icons or Navigation icons. People can use icons for both printed and digital design, such as for documents, reports, signage, stationery, apps, websites, clothing, POS, or presentations. Icons create engagement and interest and greatly help aid communication and break down barriers, whilst creating excitement and interest.

CAN I USE MADE X MADE’S ICONS FOR PRINT AND DIGITAL DESIGN?

Yes, you can use Made X Made’s icons for both printed and digital design, such as for documents, reports, signage, stationery, apps, websites, clothing, POS, presentations, video, animation and more! We provide organised files in multiple file formats so that you can achieve the most effective outcome for what you require. Our icons are vector so you can scale and resize them to suit your needs (e.g. you can scale our icons down to fit on apps or Instagram stories or scale them up for signage and posters!

CAN I EDIT MADE X MADE’S ICONS?

Yes, our icons are very user-friendly and customisable! You can scale and resize them, change colours, adjust stroke widths and sizes and use them for both printed and digital design. All our icons come in organised files, with multiple file formats for your convenience.

HOW DO I GET IN CONTACT WITH MADE X MADE?

To get in contact with us please email us at hello@madexmade.com or reach out to us through our contact form at madexmade.com/contactus

DO FREE ICONS HAVE LICENSES?

Yes, our free icons come with a Standard License. If you require an Extended License you’ll need to purchase this as usual. Our free icons may never be used in commercial purposes without an Extended License.

WHAT AM I NOT ALLOWED TO DO WITH MADE X MADE ICONS?

You may not use our icons in any way, shape or form without a valid license. You can not share raw icon files with anyone other than yourself. You may never sell our icons on any platform, this means you can’t re-distribute, re-sell, sub-license lease, or release our products as stock, in a tool or template, or with source files. You can’t do this with any product either on its own or bundled with other items, even if modified. Under no circumstance may you re-distribute or make available our products as-is or with superficial modifications to any site, platform, marketplace or other (even if the re-distribution is for free).

DO I NEED TO CREDIT MADE X MADE WHEN I USE THE ICONS?

No, you do not need to credit us (however, any credit would be greatly appreciated).

DOES MADE X MADE ACCEPT REFUNDS?

No, as the products are digital and we have no way of retrieving them once purchased we DO NOT accept refunds or exchanges.

DOES MADE X MADE DO CUSTOM ICON ORDERS?

Yes, we sure do! Please email us directly at hello@madexmade.com for a quote. Please note customisable icons are more expensive than our pre-made packs as they are designed specifically for each individual. All customisation must be consistent with our design style (minimal line icons).

CAN I PURCHASE ICONS INDIVIDUALLY?

Unfortunately not, all our icons are available in dedicated packs or bundles and you cannot purchase individual icons from multiple packs.

ARE MADE X MADE ICONS CONSISTENT SO THAT I CAN MIX AND MATCH BETWEEN PACKS?

Yes, all our icons are consistently drawn so that they always look clean and cohesive! Say you purchased our Green Energy, Space and Animals packs, you could mix and match all these icons and they would all look in-line and consistent. This is the same for all the icons on our site!

WHAT IS THE DIFFERENCE BETWEEN OUTLINES & LIVE ICONS?

Live icons have more flexibility and adjustability for designers. For example, you can change stroke width/weight, size or adjust (reconfigure, delete or add elements) the icons with more control.

Outlined icons have been turned into ‘shapes/objects’ they do not have ‘live’ strokes so they are easier to work with for novice designers/non-designers. These icons can still be adjusted in terms of colour and scale (increased/decreased) but the individual stroke weight/width can not be edited.

DO YOU CHARGE TAX?

As Made X Made is an Australian Registered Entity, all Australian residents will be charged GST as mandatory under governmental law. All other international buyers outside of Australia will be excluded from these fees (however local taxes may apply).

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